Dubai: Born out of the aim to ease the process of automobile services and steer UAE residents to a seamless solution, Carzilla was designed to enhance customer experience and engagement, paired with convenience. This on-demand provision will provide doorstep car servicing facilities to customers with the touch of a button, all through their web platform and mobile app boasting of unique tools and technology to undertake and offer a variety of services such as repairs, performance inspections, cleaning and other related jobs. In addition, the car repair service app incorporates a live tracking feature, which will help customers track the mechanic, how long it will take to complete, and whether there have been any snags on the way or not. Incorporating such live updates while developing an on-demand car repair app is the way to go.In order to execute their offerings accordingly, the auto-service giant has partnered with a variety of local auto-hubs, a promising collaboration which will generate sales for both Carzilla and local companies through its extraordinary platform and app. By using Carzilla, customers will be able to remotely schedule their bookings and begin using the app for all their vehicle necessities.
The newly launched company comes with a variety of auto-offerings that range from minor to major and full services, which are divided into seven categories: Regular Service, Quote Requests, Roadside Assistance, Doorstep Service, Registration and Renewal, Detailing, and Pre-Purchase Inspection. Within these categories are subcategories such as inspections, battery replacement, tire repairs, AC health check fuel delivery, sanitization etc., all including a complimentary wash as well as pick-up and drop-off. Additionally, the new auto-company not only takes care of regular car inspections and services, but also assists drivers who have emergencies while on the road. Touching upon a variety of solutions, Carzilla is fully-equipped to perform all services from A to Z.
As easy as starting your engine, the company’s app and website are user-friendly with just a few taps and clicks between downloading and making the first order. Once an account is created, users simply decide which services they would like to use, book a pick-up, and a Carzilla representative will then arrive at their preferred location to collect the vehicle. Upon inspection at the facility, customers will receive a diagnostic report featuring a traffic-light system providing them with three categories of urgency for individual repairs: green, meaning the service is not mandatory this first time an issue is recognized, yellow, which indicates the service is of greater importance than green and should be taken care of sooner, and red, highlighting the repair or service needs to be taken care of immediately. Once the customer decides on the service, they will begin to receive live updates on the process from arrival to the auto-repair shop to drop-off. By creating an account, users and Carzilla representatives alike can keep track of all activities such as current and past services. Upon completion of the job, the Carzilla representative will then drop off the vehicle directly to the customer, making the experience completely hassle-free.
“If you own a vehicle, it’s not a requirement for you to be an expert in mechanics, electronics or components. What matters most to car owners is that they get to drive their vehicle at all times while feeling safe and confident on the road. This is why we created Carzilla. We’re working hard and smart around the clock to ensure your vehicle is taken care of wherever it may be. While you binge watch your favorite netflix show or are at the office, we’ll pick it up, get it serviced, and return it back to you safe and sound,” shares Mohammad Khalaf, Co-Founder of Carzilla. “While this idea is generally built on customer convenience, it’s mostly about trust, transparency and building relationships. That’s why through our elite service station partners all around the UAE, we ensure the best quality of work at the most competitive prices. Our aim is to create long-lasting relationships with all our customers who recognize us as their trusted auto service partner.”
Carzilla’s app can be found in the App Store as well as Google Play, making it accessible to iOS and Android users. To learn more about Carzilla, visit their website at www.carzillaz.com and download their app in the App Store or Google Play. Carzilla is reshaping the way car owners can have their vehicles serviced without the hassle and with all the convenience.